bb4bet Privacy Policy

bb4bet collects personal information from players in several ways — through the account registration process, through your ongoing use of the platform, through payment transactions, and through communications between you and our support team. Below is a full breakdown of the categories of data we collect.

bb4bet does not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required to satisfy a legal obligation such as problem gambling identification or enhanced AML (anti-money laundering) checks.

When you use bb4bet via a mobile device — whether through a mobile browser on Android or iOS in Bangladesh — we may additionally collect your mobile device identifier and mobile network information. This data is used solely for fraud prevention and session security purposes and is never sold to third parties.

bb4bet processes your personal data only where we have a lawful basis to do so. The following table sets out the purposes for which we use your data and the corresponding legal basis for each processing activity.

bb4bet will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.

bb4bet does not sell your personal data to any third party. We do, however, share limited personal data with trusted third-party service providers where this is necessary to operate the platform and deliver the services described in these Terms. All third-party data processors are bound by strict data protection obligations and are prohibited from using your data for their own commercial purposes.

The categories of third parties with whom bb4bet may share your personal data include:

• Payment service providers: bKash, Nagad, Rocket, Upay, and local banking partners (BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank) receive transactional data necessary to process your deposits and withdrawals in Bangladeshi Taka (৳). These providers operate under their own privacy policies and regulatory frameworks.
• Identity verification providers: Third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) verification service providers may receive identity documents and personal data to perform age verification and fraud screening checks as required by our compliance obligations.
• Game software providers: Casino game studios and sportsbook data providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt) may receive anonymised session data to facilitate game delivery and resolve technical disputes. These providers do not receive your full identity data.
• IT and infrastructure providers: Cloud hosting, server infrastructure, and cybersecurity service providers who host the bb4bet platform may process technical data as part of their contracted service delivery. All such providers are bound by data processing agreements.
• Analytics providers: Web and app analytics tools that help bb4bet understand user behaviour, identify performance bottlenecks, and improve the overall player experience. Data shared with analytics providers is pseudonymised or aggregated wherever possible.
• Legal and regulatory authorities: bb4bet may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by law, court order, or regulatory directive — including for the purposes of investigating fraud, money laundering, or other criminal activity.

bb4bet does not share your personal data with third-party advertisers, data brokers, social media platforms, or any other commercial entities for marketing or profiling purposes unless you have explicitly consented to such sharing.

bb4bet uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the platform efficiently, remember your preferences, maintain your login session, and gather anonymised usage statistics. This section explains what types of cookies bb4bet uses and why.

Most web browsers allow you to control or block cookies through the browser settings menu. However, please note that disabling strictly necessary cookies will prevent you from logging in to bb4bet or using core platform features such as the bet slip, cashier, and live casino lobby. bb4bet's platform requires strictly necessary cookies to function; their use cannot be opted out of while using the platform.

bb4bet implements a layered set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security programme includes the following measures:

• SSL/TLS encryption: All data transmitted between your browser or mobile device and the bb4bet platform is encrypted using SSL/TLS protocols. You can verify this by checking for the padlock icon and "https://" in your browser's address bar when visiting bb4bet.net.
• Password hashing: Player account passwords are never stored in plain text. bb4bet uses industry-standard cryptographic hashing algorithms to store passwords securely. Even bb4bet's own technical staff cannot read your password.
• Access controls: Personal data is accessible only to bb4bet staff and contractors who require it to perform their specific job functions. Access is controlled through role-based permissions, and all access events are logged and audited.
• Payment tokenisation: bb4bet does not store full bKash, Nagad, Rocket, or bank account numbers on its servers. Payment credentials are replaced with secure tokens generated by our payment service providers, reducing the risk of financial data exposure.
• Regular security reviews: bb4bet conducts periodic internal security assessments and engages third-party security specialists to perform vulnerability assessments of the platform infrastructure.
• Incident response: bb4bet maintains a data breach response plan. In the event of a security incident that poses a material risk to your personal data, affected players will be notified promptly via their registered email address with details of what occurred and what steps are being taken.

While bb4bet takes every reasonable precaution to protect your data, no internet-connected system can be guaranteed to be 100% secure against all forms of attack. Players are strongly encouraged to use a strong, unique password for their bb4bet account, to enable any available two-factor authentication features, and to contact [email protected] immediately if they suspect their account has been compromised.

bb4bet retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and regulatory obligations. The following retention periods apply to the main categories of personal data we hold:

• Account and identity data: Retained for the duration of your active bb4bet account, plus a minimum of 5 years following account closure. This retention period is maintained to satisfy AML compliance obligations and to resolve any disputes that arise after closure.
• Transaction and financial data: All deposit, withdrawal, and betting transaction records in Bangladeshi Taka (৳) are retained for a minimum of 7 years from the date of the transaction in accordance with standard financial record-keeping requirements.
• Communications data: Support tickets, email correspondence, and live chat transcripts are retained for 3 years from the date of the last communication in the thread, to allow resolution of follow-up queries and dispute investigations.
• Technical and usage data: Server log files, IP address records, and session data are retained for up to 24 months for fraud prevention and platform performance monitoring purposes.
• Cookie and analytics data: Retained in accordance with the cookie durations described in Section 4 of this Privacy Policy.

When personal data reaches the end of its applicable retention period and no longer serves a legitimate purpose, bb4bet will securely delete or anonymise it so that it can no longer be attributed to an individual player.

As a bb4bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". bb4bet will respond to all valid requests within 30 calendar days.

• Right of access: You have the right to request a copy of all personal data that bb4bet holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data bb4bet holds about you is inaccurate, incomplete, or out of date, you have the right to request that it be corrected. You may also update certain account details directly through your bb4bet account settings.
• Right to erasure ("right to be forgotten"): You may request that bb4bet delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where bb4bet has no overriding legitimate interest in continuing to hold it. This right is subject to the retention obligations described in Section 6.
• Right to restriction of processing: In certain circumstances — for example, where you contest the accuracy of your data or have objected to processing — you may request that bb4bet restricts how it processes your data while the relevant issue is being investigated or resolved.
• Right to data portability: Where bb4bet processes your personal data on the basis of your consent or a contract, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You have the right to object to bb4bet processing your personal data for direct marketing purposes at any time. You may also object to processing based on bb4bet's legitimate interests, although bb4bet may be able to demonstrate that it has compelling grounds to continue such processing.
• Right to withdraw consent: Where bb4bet processes your data on the basis of consent (for example, sending you promotional emails about Eid bonus offers or BPL season campaigns), you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

bb4bet reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, new regulatory requirements, updates to the payment methods and game portfolio we offer, or improvements to our security infrastructure. The effective date at the top of this document will always reflect the most recent revision.

When material changes are made to this Privacy Policy, bb4bet will notify active players by posting a prominent notice on the bb4bet website and, where the changes are significant, by sending an email notification to your registered email address. Your continued use of bb4bet following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you must stop using bb4bet and request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bb4bet handles your personal data, please contact our dedicated data support team using the details below:

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Language of Support: English

bb4bet is committed to handling all privacy-related enquiries with the same care and transparency that we apply to every aspect of our platform. We treat your personal data as we would want our own treated — with respect, discretion, and the highest standards of security available to an online betting operation serving Bangladesh's growing digital audience.